Frequently Asked Questions

NonVoIPService provides non-VoIP phone numbers and related SMS and OTP verification services. Depending on availability, users can choose numbers for temporary or longer-term use.

Choose an available number or service, select the required country or service where supported, complete the required payment if applicable, and use the provided number according to the applicable service terms.

Country coverage changes with live inventory. Open pricing to see the countries currently listed for each number type. A country that appears today may be unavailable later.

The catalog includes services that can receive an SMS verification code. Browse pricing for the current list. A listing is not a promise that every app will accept every number. Guides on the blog explain how verification works in general.

Ordering a number requires a NonVoIPService account. Create one, then purchase from the dashboard at the live rate shown on pricing.

NonVoIPService provides real phone numbers intended for receiving SMS and verification messages. Availability and functionality can vary by country, carrier and third-party platform.

Depending on availability, NonVoIPService may provide Temporary Numbers, Long-Term Numbers, 1 Day Numbers, 7 Day Numbers, 14 Day Numbers and 30 Day Numbers.

Where supported, you can select a country from the available country list. Number availability depends on current inventory.

Specific-number selection may not always be available. Numbers are generally assigned based on current availability.

Usage duration depends on the number type or plan selected. Available durations may include 1 day, 7 days, 14 days, 30 days or longer-term options.

SMS delivery depends on the third-party service, mobile carrier, number availability and other technical factors. Delivery to a specific number cannot be guaranteed for every platform.

Yes. Third-party platforms may restrict or block certain numbers or number ranges. NonVoIPService cannot guarantee acceptance by every third-party platform.

After obtaining an eligible number, enter that number on the supported third-party service. If the service sends an SMS to the number, the available verification message can be displayed through your NonVoIPService account or service interface.

SMS delivery time can vary depending on the sender, mobile carrier, network conditions and third-party service. Some messages may arrive quickly while others can take longer.

First verify that the number and selected service are correct. You can also wait for the applicable delivery period or follow the retry instructions shown in the service interface. If the message still does not arrive, contact support where applicable.

No. Some third-party platforms may block, restrict or otherwise prevent verification using certain numbers. Compatibility depends on the third-party platform.

Usage restrictions depend on the third-party platform and the specific number/service. You should follow the rules of the platform where the number is being used.

Open Get Started and complete registration, or log in if you already have an account. Password reset is on the forgot-password page.

Use password reset. If you still cannot access the account, write through the contact page from an address you control. Do not send the password itself.

Log in to your account and use the available account settings. If a particular setting is not available, contact support.

Use the contact page to email [email protected] or message Telegram support. Include your account email and the order reference. Do not send passwords or API keys.

The price depends on the country, number type, duration, and service. Pricing shows the current customer-facing rate. Checkout confirms that amount before the order is placed. NonVoIPService does not publish a single fixed price for every number.

Available payment methods are displayed during the checkout or payment process. Payment options may vary by location and provider.

Payment processing may be handled by third-party payment providers. NonVoIPService does not claim to store payment information unless the applicable payment system explicitly does so.

Refund eligibility is determined according to the current Refund Policy. Please review the Refund Policy before purchasing.

If a payment fails, the transaction may not be completed and the requested service may not be activated. You can retry using an available payment method or contact support if necessary.

Yes. Signed-in accounts can create an API key and call the REST API for supported number products. Read the API documentation for authentication, endpoints, and errors. The docs do not promise a separate key per product.

If API access is enabled for your account, API credentials can be managed through the appropriate account or API section.

No. API credentials should be kept private and securely stored. Never expose API keys in public repositories, client-side code or publicly accessible files.

API usage may be subject to rate limits, service limits or plan-specific restrictions. Please check the current API documentation.

NonVoIPService uses reasonable technical and operational measures intended to protect the platform and user information. However, no internet-based service can guarantee absolute security.

NonVoIPService handles personal information according to its Privacy Policy. Please review the Privacy Policy for details about data collection, use and protection.

No. The Service must only be used for lawful purposes. Fraud, phishing, abuse, unauthorized access, scams and other prohibited activities are not allowed.

Accounts may be restricted or suspended for reasons including violations of the Terms of Service, suspected abuse or fraud, security concerns, payment issues or legal requirements.